Our Policies
Welcome to Patakha Paperie. By accessing or using our website, patakhapaperie.com, and by placing an order with us, you agree to be bound by the following Terms & Conditions. These terms apply to all visitors, customers, and users of our website. Please read them carefully before engaging with our products or services.
All products listed on our website are subject to availability. While we make every effort to accurately display product images, colors, designs, and descriptions, slight variations may occur due to screen settings, lighting, or the handcrafted nature of our stationery. Such variations are natural and do not constitute defects. Patakha Paperie reserves the right to modify, discontinue, or limit quantities of any product at any time without prior notice.
Prices listed on the website are in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes as mentioned at checkout. Prices, offers, and promotions may change without prior notice. Once an order is placed and payment is successfully processed, it cannot be modified or cancelled unless explicitly stated otherwise. Patakha Paperie reserves the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or payment issues.
Orders are processed only after full payment has been received. We use trusted third-party payment gateways to ensure secure transactions. Patakha Paperie does not store or have direct access to your payment details. By placing an order, you agree to provide accurate billing and contact information to ensure smooth processing and delivery.
Delivery timelines mentioned on the website are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions. Patakha Paperie is not responsible for delays caused by logistics partners once the order has been dispatched. Customers are requested to ensure that shipping details provided are complete and accurate.
All content on the Patakha Paperie website, including illustrations, designs, artwork, text, graphics, logos, and product imagery, is the intellectual property of Patakha Paperie and is protected under applicable copyright and intellectual property laws. Any reproduction, distribution, copying, or commercial use of our content without prior written permission is strictly prohibited.
Our products are intended for personal use only unless stated otherwise. Resale, reproduction, or redistribution of our stationery, designs, or artwork without authorization is not permitted. Customized or limited-edition products may have specific terms mentioned at the time of purchase, which will apply in addition to these Terms & Conditions.
Patakha Paperie shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. While we strive to provide accurate information and high-quality products, we do not guarantee that the website will be error-free or uninterrupted at all times.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at our discretion. Changes will be effective immediately upon posting on the website. Continued use of the website after any changes implies acceptance of the revised terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to the use of our website or products shall be subject to the exclusive jurisdiction of the courts of India.
If you have any questions or concerns regarding these Terms & Conditions, please feel free to reach out to us. We believe in transparency, fairness, and building joyful relationships—just like the stationery we create.